1.Happyxuan e-Store is a store over 3 years .Our idea is to offer the best educational toys for kids. We are young, but we want and will do our best. and Your voice is the source of our effort.
We believe, communication is the best way to solve the problems. Please contact by message if you have any questions, no matter where are you from.
2. Packing: we will pack the parcel in the proper way to ensure you will see the best face of the product.
3. Shipping:Usually ship the orders out within 5 days(except Chinese Holidays) with the best shipping way.
Russian Language Countries:Aliexpress stardard shipping, Estimated Delivery Time 25-41 days.
Spain: Correos Economy, Estimated Delivery Time 16-26days
United Kindom: Royal Mail Economy,Estimated Delivery Time 20-40 days
United States: E-packet or Aliexpress stardard shipping , Estimated Delivery Time 19-39 days
For orders over $5, by Registered Air mail, trackable in the buyer\'s country.
4. About Customs:
If you need us to pack in small packages or declare low values to avoid customs, please make an note in the order, so that the colleagues in charge of shipping can see it.
4. Aftersales and Guarantee:Although we want to do best, but mistakes or unexpectations may happens.
If parcel lost,full refund.
If product broken or defected products, partial or full refund.
If wrong products, full refund.
Warmly welcome you to share your diy finished product on the feedback. Let us learn from each other and enjoy the fun of creativity.